Privacy Policy — FlypeksVPN

Last updated: 2026-08-29

What we collect

Account data (required for the service to work):

• Telegram ID and username (when you sign in via Telegram)
• Google account email and name (when you sign in via Google)
• Subscription status, tariff, payment history
• Server connection timestamp (which node and when — not the traffic)

Connection telemetry (anonymous, opt-out in app settings):

• Country you selected (for default-node suggestions)
• Approximate ping to each node
• Crash reports via Google Play's built-in reporting (disable via Android system settings)

What we do NOT collect

• The content of your traffic — it goes through the VPN tunnel, we never see it
• DNS queries outside the tunnel
• Your real IP after the session ends
• Device identifiers, advertising IDs, or third-party trackers

Where data lives

• Account data: our servers in Finland (hosting provider: Hetzner)
• Crash reports: Google Firebase Crashlytics (anonymized, EU region)

How long we keep it

• Account data: as long as your subscription is active, plus 30 days
• Connection telemetry: 90 days (rolling, anonymized after 7 days)
• Payment records: 5 years (legal requirement)
• After account deletion: purged within 7 days, except payment records

Your rights (GDPR, 152-ФЗ)

• Access: download all your data via the app (Profile → Export)
• Correction: edit in app or contact support
• Deletion: Profile → Delete account, or contact support
• Portability: data export is in JSON format

To exercise any right: @FlypeksSupport on Telegram, or support@flypeks.space

Children

The service is not directed at children under 13 (16 in the EU/EEA). We do not knowingly collect data from children.

Changes

We will notify you in-app and via email at least 14 days before any material change. Continued use after the effective date constitutes acceptance.

Contact

Operator: FlypeksVPN OÜ
Email: support@flypeks.space
Address: Tartu mnt 84a, 10112 Tallinn, Estonia
Telegram: @FlypeksSupport

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